LABOR MANAGEMENT

MAINTAIN QUALITY CARE WHILE KEEPING FINANCES IN CHECK

The management of labor is of critical importance in today’s healthcare organizations. The proper utilization of human resources is essential for the delivery of quality care while maintaining the financial goals of the mission. 

STAFFING TO DEMAND

Analyzing fluctuations in demand by time of day, day of week and/or time of year allows managers to customize scheduling templates for such variation, to plan farther in advance, and to reduce the cost of On-Call, Call-Back and Overtime.

Admissions v. Discharges by Time of Day

ADVANTAGES

  • Reduces unit labor costs by matching staffing schedules to daily peaks and valleys
  • Increases the ability to respond to schedule changes
  • Reduces idle staff time

LABOR MANAGEMENT ISSUES: SPAN OF CONTROL

Span of Control analysis looks at each level of the organization or department to identify opportunities to eliminate layers of management and/or rebalance staff amongst managers as appropriate.

Management FTEs:  10

Staff FTEs:                31

Total FTEs                 41

Span of Control:   3.1 to 1

Management FTEs:  5

Staff FTEs:                37

Total FTEs                 41

Span of Control:   7.4 to 1

PREDICTIVE SCHEDULING

Predictive scheduling seeks to match work force resources with clinical demand. Meet patient demand with enterprise-wide staffing program.

ADVANTAGES

  • Encourages proactive behavior to solidify staffing well in advance
  • Rewards staff in a fair and consistent manner
  • Provides real-time, continual awareness of needs across the organization
  • Offers regulated and budgeted use of incentive dollars